For iPhone 11 users, if your touch screen has problems, then you have the opportunity to participate in the iPhone 11 display module replacement program.

Apple said today that due to a problem with the display module, the iPhone 11 screen of "a small number of people" stopped responding to touch operations.

For this reason, it launched a display module replacement program for iPhone 11 users to solve the problem. The affected equipment was manufactured between November 2019 and May 2020.

In other words, if your iPhone 11 model has this problem, you can apply for a free replacement device.

If you are not sure, you can visit Apple's support page and use the serial number check tool to confirm whether the device meets the conditions of the replacement plan.

After meeting the maintenance requirements, users can participate in the iPhone 11 display module replacement program in the following three ways:

- Apple authorized service provider;

- Make an appointment at an Apple retail store;

- Contact Apple support staff and arrange mail for repair through the Apple repair center.

In addition, Apple officially reminded users to backup their iPhone's data to iCloud or computer before repairing.

It is worth noting that if the user’s iPhone 11 was affected by this issue and has paid for the repair of the display, you can contact Apple for a refund.


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