Sony Interactive Entertainment announced
today that it will be removing
Cyberpunk 2077
from its PlayStation Store. It also announced that it will be giving full
refunds to those who already bought the game.
Cyberpunk 2077's console offering has been an unlimited source of controversy since its arrival late week, with widespread stories of the highly anticipated game being roughly unplayable on base PS4, Xbox One and Xbox One S consoles.
Frustrated players have taken developer CD Projekt Red to activity for delivering console versions of Cyberpunk 2077 which might be riddled with unspeakable graphical issues and game-crashing bugs.
"SIE strives to ensure a high level of customer satisfaction, therefore we'll begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store," mentioned Sony's official assertion, which went on to declare that "SIE will also be removing the game from PlayStation Store till further notice." "Once we have confirmed that you bought Cyberpunk 2077 via PlayStation Store, we will begin processing your refund," mentioned Sony, additional explaining that "completion of the refund may vary based on your payment method and financial institution".
It is clear that the corporate is taking the matter very seriously, because the move also prevents PS4 Pro and PS5 gamers from buying the game digitally, regardless of mentioned versions being way more stable.
CD Projekt has since apologised for the state of Cyberpunk 2077's PS4 and Xbox One versions and has promised to "fix bug and crashes and enhance the overall experience."
The corporate additionally made it clear that customers can still purchase the physical version of the video game from regular old brick and mortar shops and online.
Cyberpunk 2077's console offering has been an unlimited source of controversy since its arrival late week, with widespread stories of the highly anticipated game being roughly unplayable on base PS4, Xbox One and Xbox One S consoles.
Frustrated players have taken developer CD Projekt Red to activity for delivering console versions of Cyberpunk 2077 which might be riddled with unspeakable graphical issues and game-crashing bugs.
Now, in response to the outcry from PS4 players, Sony Interactive Entertainment (SIE) has announced the removing of Cyberpunk 2077 game from its PlayStation Store, and is providing full refunds to those that bought the game via its online storefront.Important Update for @PlayStation Users pic.twitter.com/fCB4z74M3z
— Cyberpunk 2077 (@CyberpunkGame) December 18, 2020
"SIE strives to ensure a high level of customer satisfaction, therefore we'll begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store," mentioned Sony's official assertion, which went on to declare that "SIE will also be removing the game from PlayStation Store till further notice." "Once we have confirmed that you bought Cyberpunk 2077 via PlayStation Store, we will begin processing your refund," mentioned Sony, additional explaining that "completion of the refund may vary based on your payment method and financial institution".
It is clear that the corporate is taking the matter very seriously, because the move also prevents PS4 Pro and PS5 gamers from buying the game digitally, regardless of mentioned versions being way more stable.
CD Projekt has since apologised for the state of Cyberpunk 2077's PS4 and Xbox One versions and has promised to "fix bug and crashes and enhance the overall experience."
Cyberpunk 2077 will back to PlayStation Store "as soon as possible"
CD Projekt Red have reiterated that they are "working hard" to carry Cyberpunk 2077 back to the PlayStation Store as quickly as possible, and pressured that "all purchased physical and digital copies of the game will proceed to receive support and updates as we continue to enhance your experience." However, in case you're not ready to wait for these updates to arrive, you may request a refund.The corporate additionally made it clear that customers can still purchase the physical version of the video game from regular old brick and mortar shops and online.
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